Allen and Heath Techs,
I NEED HELP! I have a QU 24 that will not boot up, when I turn it on all I get is the picture below. I cannot boot into firmware and hard resets do not work. I need help!
Allen and Heath Techs,
I NEED HELP! I have a QU 24 that will not boot up, when I turn it on all I get is the picture below. I cannot boot into firmware and hard resets do not work. I need help!
Hi JJ,
Please contact your local distributor for assistance with this, as it appears to be a hardware issue.
You can find their details here: https://www.allen-heath.com/where-to-buy/
Thanks!
Alex
Alex,
I am in Washington, DC and your website says the closet distributor is in California! What am I supposed to do??
@JJ
Where did you buy it? From that California company or somebody closer.
Hi JJ,
If you contact AM&S they will be able to advise on the best way to get this sorted for you.
Thanks!
Alex
Its been three years since this post and This board is still jacked. Can Allen and Heath do anything to help? I have since upgraded to an SQ but would love to get this board operational again. Im in Washington, DC.
Contact American Music & Sound on their toll free number. They are very helpful.