Qu 32 custom layer issue Sequoia

Qu Qu Troubleshooting
1

Hello, hope someone can help. I haven’t used the custom layer in a while so forgive my ignorance in this matter. I set up my custom layer and for som reason the first faders at the beginning of each group are connected. I would appreciate help correcting this issue.
Respectfully,
Stupaak

2

Are you using the custom layer on the mixer surface?

3

Yes Im using the custom layer

4

On the custom layer any fader can be any channel, mix send master, DCA, ect.
By chance are the fader channels linked stereo pairs or the same channel assigned to two faders?
Not sure what you mean by the “beginning of each group”.

5

I’m guessing here, but if you’re using the custom layer for MIDI/DAW Control, then each virtual control surface instance is a block of 8 strips (which might be what you mean by ‘group’?).
If you have not set up each of these blocks of 8 correctly - by assigning the same MIDI Control port to each control surface instance in your DAW for example - then you will get unwanted behaviour.

Hopefully you’ve already got the A&H MIDI Control app installed - https://www.allen-heath.com/hardware/controllers/midi-control/resources/
Ensure you follow the A&H MIDI Control help document exactly when setting it up - https://www.allen-heath.com/content/uploads/2024/06/AH-MIDI-Control-V2.10-Help_Iss1.pdf

There is a section at the end of page 3 which explains the separate ports - if you want to use your whole custom layer for DAW control, you will need to set up 4 control surfaces in your DAW, each connected to a separate virtual MIDI port created by the A&H MIDI Control app.

If this isn’t what’s going on, please provide more information on what you’re trying to do and what you’re using the Custom Layer for.
Thanks!

7

Here is a video of the problem. https://youtu.be/4ZwEoEO2mEE?si=eBMXMyFHEq2cLONK

8

Thanks but it must be something else. I have been setting this up off and on for a few years on my Mac Pro and and it worked fine until the latest updates to Logic Pro latest update

9

Hi @stupaak

I’ve just watched the video and think there are a few steps you’ve missed from page 5 of the help document - https://www.allen-heath.com/content/uploads/2025/06/AH-MIDI-Control-V2.20-Help_Iss1.pdf#page=5&zoom=auto,-470,737

  • The first control surface instance you set up is correct, though I’d suggest adjusting the fader offset setting to ‘0’ if you can.
  • For the other control surfaces you add in Logic select the extender option.
  • Ensure the different virtual ports are used for each (as you have in the video).
  • Set the fader bank offset for each port as in the table in the help doc.

Hopefully this will sort it all out!

Cheers,

Keith.