The Qu series needs a software application which emulates the iPad application and can run/edit scenes saved to a USB drive/thumb drive. With this type of feature, the admin could save/backup the mixer to the USB device, then plug that device into a laptop off site and modify scenes, etc. Save those, then load back into the mixer.
This type of feature would be helpful when preparing for big shows, fesitvals, or holiday services for churches.
I’d be happy with having it a feature of the iPad app…
Load/save scenes from the desk, and create new ones to push as well…
Totally agree. I’d love to be able to set up the desk in advance of a show from my iPad.
An old topic actually. Would love it too as I do not take the mixer home. Unfortunately it seems that A&H does not have it on the list.
We need an editor on/off line and A&H knows it(see the screenshot from tweeter) so perhaps available with the 2.0 firmware…?
Read the Tweet you linked. See where it says “app”? It’s not a firmware issue, it’s got to be a program you can use on a laptop, save to a USB stick and load into the Qu-whatever.
I would be minimally happy with the Qu-Pad app turned into an off line editor.
Lets face it… A & H know we want this!
Resources and marketing!
I have heaps of shows sitting in a folder.
How can I can edit those into some sort of order.
I use Win as my hacks on laptops and it would be great to be able to combine and sort. Edit and make new QU Show templates.
The point is that 90% of the work has already been done in terms of the UI on QuPad - it’s only saving the files and moving them to/from the desk that needs work.
Yes! An offline editor would be wonderful.
I do not want SQ, I do not want Gld, I love my Qu-24. Editor in the studio … Editor! Editor!
So sad that we don’t have an offline editor (qu-32). Time after time, I could have tried some new organization or structure if I could have edited the show at home.
Our Church is also in a position that we can’t buy a newer/bigger console. Frustrating that we can “save” the show, but can’t do any editing to that file.
I wish I knew enough about programing to jump into it myself, but that’s way beyond my depth.
Does anyone have any ideas on what else we can do to encourage this change?
Thanks Allen & Heath for great products. This one change would make them even more “awesome-er”!
I feel like A&H sold us “Qu” as their fully supported solution for this price range and are now abandoning it to focus solely on SQ. Tons of Qu products are in their customer’s hands. Please do not stop fulfilling these customer’s wishlist items.
I get that some of the wishlist items are constrained or not feasible due to the physical hardware of the Qu line. However, features which do not require any HW changes should never be shelved. They should stay in scope and be pursued.
If A&H doesn’t continue to develop new features for Qu products, then they are just telling their customers that all purchases are considered temporary and will not be supported once a new product is launched. That’s not a business model which builds loyalty. A&H management - please reconsider your commitment to existing customer satisfaction by ensuring continued investment of enhancements for all existing products.
Regards,
Todd
As an example of what I am hoping for, A&H should download and explore the free PC Edit software from that other company (B). Out of respect I will not provide a link to it here, but if you search YouTube for “Edit Software Overview” and the manufacturer, you can see what they provide.
Basically, every setting that can be saved in a scene is available for edit off line via a PC. Once edits are made, they can be saved to a scene and then via USB transferred back to the mixer for loading.
Others have asked for this type of off-line edit capability at least via the iPad. I’d prefer a PC solution. However, I understand their request. They already know the iPad interface, so it would be a quick adoption of that solution.
Edit via iPad would only need to solve these requirements:
With all of the above, the user can download the mixer scenes, take them with them in the iPad off site. Open a scene, make edits, and then save them as a scene. Later, the user can arrive onsite and transmit the edited scene to the mixer for use.
Make sense?
All of the same functionality would be required in a PC app, and the addition of a new GUI to represent the settings visually.
Regards,
Todd
Nearly 2 weeks since my last post and and still no response from A&H. Sad. They have never acknowledged this thread.
ToddL: Keith got back to you in less than an hour. However, you decided to make posts across multiple threads…
https://community.allen-heath.com/forums/topic/ah-have-you-forgotten-your-qu-customers/#post-72747
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@DavidCo - yes, because the response was in the SQ forum. I wanted to make sure users who came here were able to easily find Kieth’s response in the other thread. So, yes, I wanted to connect the dots.
Bottom Line: No off-line editor is expected for Qu series. A&H never responded to this thread during its 1.5 year life. I had to post in SQ to get a response. These are the facts.
I know I am probably coming across like a bitter a$$hole. I am clearly frustrated as much as I am surprised by A&H. Most customers of the sub $3k mixer demographic are churches, clubs, and small bands. They are not likely to upgrade every 4 years. Rather, they want a product which will be considered market active for 10+ years. Customer suggestions for features which can be added via software or firmware should be valuable to A&H and pursued as a function of support for market active products. Heck, I’d pay an appropriate “Pro” app fee to get this as I am sure many others would.
It was just surprising to me that A&H completely ignored this thread for over 1 year on their own forum. That to me is a concern and possibly a shift in their attention to customer support. I will remember this when considering my next mixer. Maybe they will realize their mistake. Maybe they will respond with some solution. Maybe the math just doesn’t work for them to invest in this feature. Still, the lack of response in the original thread is not cool.
These legacy hardware giants in our industry need to really understand the reality of a software world given the pervasiveness of digital. They are no longer just an audio company. They are now a computer company, too. They have to consider hardware and software. This necessitates sustaining support of software. They need to consider the market life of their product and how long they will support the product with firmware and software features, etc. This Qu line is exactly 5 years old. It seems to already be pigeon-holed as “just keep it running” product by A&H.
Version 1.00 - First release of Qu-16 firmware. May 2013
Where has that time gone?
A very stable mixer! Well Done!
I don’t think we will see an off line editor even though you would think that the Qu-pad app could be easily tweaked to do this.
Thanks @NZdave!
@ToddL you do seem to be out to just complain now…
Please use support.allen-heath.com or pop us an email to support@allen-heath.com and we will provide you with the same high quality support service we have been providing all our users for many years.
Our support site, knowledgebase and support email are the proper and official channels for support - and whilst a lot of A&H do hang out in the forums here (because we love talking about our products and seeing end user reaction), it’s mainly for discussions between our users.
As the product manager for Qu and SQ, I take full responsibility for not responding to this thread in the past, but as you have said, we have no current plans to create an offline editor for the Qu series of mixers.
Keith.
Thank you Keith. I got my feathers ruffled. It is a rant. I’ll own that fact.
I get your point about contacting support directly. However, why host on your own domain a forum which contains topics for new features if the forum is not being sufficiently monitored? I think 18 months is a long time for a thread on new features to go without a response from A&H on their own domain. Thank you for acknowledging that is unacceptable. That lack of attention is what got me worked up.
Look I get it. Eventually, A&H has to move on and stay focused on latest or next big thing. Maybe this is a lesson in smooth disengagement. Maybe the forum needs to close out some of those sections on older series so that no new threads can be added by users. The Feature Suggestions section should be the first to become read only once A&H has decided no new features on an older series. Then, A&H can post a final statement on each thread and then close it for comments. Basically, there comes a time when no new features will happen, so that is the time to wrap up that section.
I am truly bummed that an offline editor will never come from A&H for this mixer. Maybe A&H can look at some sort of open source code model for the apps on these older systems at some point in their life span. That would then put the option into the hands of the community.
