Recall shows as a Standard or Basic user

We have just installed a QU SB system into our atrium and are loving it. We are happy for Audio engineers to use ADMIN rights. But when it comes to a sales person doing a presentation we want them to have Standard or basic user rights.
EG they just want to fade microphones up and down.
But…we have found in the Standard and Basic modes they can not recall show’s.
When a show is selected “USER PERMISSIONS Current user does not have permission to use these settings”
Where do I allow these settings.
I just want them to recall settings, not have the power to save or overwrite.