Hi all,
Since my update from 1.12 to 1.20 I am not able to recal several shows anymore. The console is stuck at “recalling show” please wait…
Rebooting doesnt help, than I get a white screen, and nothing responding on the desk… The console has to be reset (during startup)
When I reinstall 1.12 I can recall the settings without problem.
Anyone has the same issues ?
The problem occurs on at least 2 different config files. (I have about 10)
Regards,
pascal
GLD80 
Hi Pascal,
Thanks for your detailed reproduce procedure.
I have followed your procedure, and can confirm that I get the same problem. We shall investigate further and fix for the next firmware release.
In addition…
On investigation it has been found that the error is all about adding an external input source to one of the mixes. If this external input source has no mic-pre (i.e. USB, SigGen, I/O Port In and Rack FX), then it is possible to induce this error. A yellow triangle in the south toolbar will appear, the source selection will need to be changed to clear this error.
Antony Jackson
Software Manager
Allen & Heath Limited
Ok… Some investigation done during a sunny quitly sunday morning.
For the experienced users, Please try the following in V1.20.
BEFORE YOU START, BACKUP ALL YOUR SHOWS TO USB
Start GLD.
Recall template1 LR and press OK
Go to bank 2 layer D
Select stereo group 1
Press processing and to to tab Ext In
Assign USB to the Source select and press Apply (or Sig gen, or I/O port in 1/2)
From this stage you will see and warning sign at the right bottom of the screen. The log file fills up with:
Can’t find=digital attenuator, stereo group channel 01 (…/…/AHnet/core/sysbuild.cpp:374)
Msourcepath=digital attenuator,stereo group channel 01, mdestinatinpath=surface strip, FX send mono channel 01 (…
from now on, the system is un-usable. You have to reboot the system and restore to default settings.
could several people test this ? Than I am sure it is not a specific hardware problem in my console
Regards,
Pascal
GLD80
Has anyone else had trouble with v1.20, or are you guys still using 1.12 (like me), awaiting A&H to release a fix to v1.20?
Willy
FOH-tech.
GLD-80
AR2412
AR84
I’m hanging with Willy.
Chillin till 1.2+
The surest way to windup with nothing is to wait for everything. On the other hand, the 2nd mouse always gets the cheese.
Well. I don’t understand it. You should go to 1.20. There are a lot of fixes and improvements.
The bugI posted is fatal for you GLD and you have to reboot in factory settings. True. That is why I posted it. As long as you don’t use Ext In option in a bus you are fine (I think only a few users know and use this option)
I am running 1.20 too
Regards,
Pascal
GLD80
I’m using ext. in on a bus, but it’s from a mic pre. No problems.
Chris