Setting up monitor mixes on a Qu7

So we got an Allen & Heath Qu7 today. Very nice, but need help.

We managed to get Mix 1-7 working. Plug and play. But we can’t get any signal out of 8-12.

If I move an XLR from say Mix 1 (where it’s working) to Mix 8, zilch. Nada.

I’m assuming it’s a setting somewhere?

Help 😀

What do you mean by “move an XLR … to Mix 8”?
Your local XLR OUT 8?
But that should be patched to the right channel of your Stereo Mix 7 (also on your QU-7) by default (see image).
Therefore, this output would also work for your Mix 7.
However, you can patch your local outputs however you like.

Thanks. I’m probably explaining it incorrectly.

So I have a female XLR plugged into Output 1. This is going to a headphone amp on stage. If I select Mix 1 on the desk, I can adjust the monitor mix for that person by adjusting fader levels. That is working fine.

But, if I plug that same XLR into say Output 8 and then select Mix 8, no signal is sent to the headphone amp.

You explained it perfectly, and that’s how I understood it as well.
But to reiterate: By default, your output jack 8 doesn’t have Mix 8 connected, but rather the right channel of Mix 7, as marked in the image.
Your stereo Mix 8 will be connected at OUT jacks 9 and 10.
But, as already mentioned, you can configure everything in the output patching as you wish - including having the left or right channel of your Mix 8 connected to jack OUT 8, if you would prefer.
Every jack is freely assignable.

Ok, thank you. I’ll be in front of the desk in an hour or so and will check it out then.

Thanks again.

Problem solved!

I realized that Mix 1-6 are mono and 7-12 are stereo.

So when I plugged an aux cable into Mix 8 (or so I thought) it was actually Mix 7 RIGHT.

All good! Thanks everyone.

Just so you know, you can go to Setup → Config → Mix Stereo and toggle mixes 7-12 to mono, if you prefer. (1-6 are mono and can be joined in odd-even pairs, 7-12 are mono or stereo.)

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