I need to run a show on a bands SQ5 tomorrow. They sent me there show file and multitracks and I just wanted to start prepping the show… However, when I try to open the file I get:
‘Show Recall Failed
Verify Error’
The problem seem to originate from the fact that their SQ is still on 1.6.0 and mine is on 1.6.1 (found this information in an old thread here). Unfortunately, I can’t find the firmware for 1.6.0 anywhere in the resources anymore…
I also tried to open the file in SQ MixPad on Windows, this works fine. However, the SQ MixPad app can’t connect to my SQ5, it gives the error
‘Failed to connect
The app version does not match the SQ firmware you are running’
Unfortunately, there is no version 1.6.1 for the SQ MixPad on Windows…
For me as a dLive user, this is really frustrating. Never had any comparable issues there…
Can anybody please help me by either sendig me Firmware version 1.6.0 or any other good idea what I can try?
If using SQ-MixPad, SQ4You or SQ-Control apps, ensure that the first two numbers of the firmware and app versions match.
And I can confirm that my MixPad 1.6.0 connects to and controls SQ-6 1.6.1 without any problems.
So, you should double-check the version numbers of the app and console.
If necessary, I could also try to send you the firmware for SQ-5 1.6.0.
I tried connecting with both, my Macbook and Windows computer, both via a direct connection as well as a cable, none of the connection worked (all ended with the above-mentioned error).
However, I recognized that despite the ‘Show recall failed verify error’, the scenes were imported and I just had to guess the bus configuration. So in the end, I was at least able to prep the show for today, but it still frustrates me. I will run further experiments regarding the MixPad Connection and will let you know when I have news!