The first thing that I did after unboxing our new SQ desk was to create a FACTORY scene and then backup the entire desk to our PC.
The second thing I did was to keep everyone away from the new desk until I had it configured, and we had a starting point to work from. The configuration of our ‘default’ scene is then agreed by our ‘committee’ of three people.
When we try something ‘different’, I load our default scene, modify it and save it to one of my temporary scenes. We then trial that when I am on until we are happy, then make the change permanent in the default scene.
I then DOCUMENT the change and brief it out to all of the audio team. Documentation is, unfortunately, the last thing that most people think of…
By the sounds of it, you have one hand tied behind your back to start with!
The problem may be that people have ‘fiddled’ to start with, got the desk into somewhat if a state, and then saved that as a scene. You are now already on your back foot, because you do not know what people have fiddled with and accidentally saved.
You should be able to save a scene of your own, and slowly ‘unpick it’ to see what is going wrong and fix it - but only in your own scene.
Is there ANY existing documentation regarding how the other Churches have the desk configured for use?
If they ‘think’ that all they need to do is play with faders, I think they are being somewhat over simplistic! They need someone who knows how to get the best out of the desk…
I was having problems with vocal reverb at one point. I went to an audio show last year and saw/heard the latest offerings from A&H. I went back after the demo and asked the guys for some help with my issue and they were brilliant. A slight tweak to how I was (stupidly) using reverb and it works beautifully now.
Knowledge is power, and the suppliers’ want you to get the best out of their equipment - after all, it is a good selling point for them! Being a large, tech-savvy Church, we offer our services free to other Churches. Of course, if they come into our building for a chat, the first thing they see and hear is a very impressive A&H setup…
We have three drummers all using the same equipment - the audio guy has to adjust the setup for all three of them. Likewise we have four keyboard players using the same keyboard - guess what, four settings. I suppose you don’t HAVE to do this, but that is definitely not the correct attitude into getting the best sound from the available equipment.
It is not a bad way to proceed as you move from desk to desk. That is exactly what we did when we moved from our analogue desk to a digital desk. I initially configured the digital desk as per the analogue desk and trained people on the differences between the two. We were primarily concerned with ‘how’ to use the new User Interface to make a change to (say) a vocal EQ and how to use scenes. Everyone thought the default scene and strip libraries I had configured for our various instrumentalists and vocalists were absolutely brilliant - as it saved a ton of initial configuration work!
When we updated our digital desk to the A&H SQ7, I initially configured it the same way as the old desk (as far as I could) and then (once again) trained people on the differences.
Keep asking questions, it is the best way to learn.
Sorry for the long ‘ramble’!
By the way, if you are in the UK, I am in Worcester if you want a 1:1 chat.
Dave