SQ Master Fader Issue

SQ SQ Troubleshooting
1

Hey guys, I have a bit of an interesting one.
I thought the motor in my SQ-6 master fader was dead, because it doesn’t update when changing between mixes. But it appears that it is not the case.

  • Version 1.6
  • Mixer Role is “Mix Master”
  • Master Fader LED is blue
  • Master Fader moves perfectly during calibration
  • Master Fader maintains physical position when changing mixes with the mix keys.

If a band member, for example, has adjusted their mix’s Master volume and I jump to that mix, their Master will jump to match whatever the SQ Master fader position was (generally 0dB mixing FOH).

Same result if I am viewing my Outputs layer and adjust Mix Master Levels from there. Then jump to the same mix I adjusted on the fader bank.

Where with a given mix is selected, and I also adjust the mix Master from the my fader bank layers, the Master Fader does not “track” or follow the positon of the same selected mix Master. That fader after a second, will then jump back to match the position of the master fader.

Unfortunately I didn’t take a video at the time. But can do tonight, I think.

Any thoughts?

2

Does it still happen if you remove all devices connected to the console?
If so, (and before resorting to a rather vague theory,) please try the following:
What happens if you completely disable the master fader by setting it into Listen Level Mode?
How do the main fader and the other master faders assigned to a layer behave then?
Does the same problem occur as with the master fader in Mix Master Mode?

3

Thanks for your thoughts.

I’ve now seen a few states of this abnormal behaviour, and it no longer moved with the calibration. I believe the fader needs to be replaced. I will try that first and update with my findings.

4

Ah, so you were able to identify in some way the Master fader as the source of the problem after all and my follow-up questions were obsolete.

It seems my misunderstanding was probably that I initially understood the error occurred reproducibly every single time.