SQ+ Tube Stage not found

Hi, tried to register to get the tube stage for my SQ+ but i got no email with code, doesn’t seem to be working… any clue?
Is it even out yet? because on the form product series entry, one can only choose SQ or QU, not the SQ**+**

I Already got the Plus Pack and the RUFX Pack.

Also, will A&H release the RUFX Delay (as seen on dLive) to SQ+?

Thanks

That’s strange, because I certainly could.

I also did not get the opt-in verification mail for the Tube Stage Preamp. Only the confirmation about the registration. I did check my spam folder. Do i have to contact the support? Thanks!

1 Like

i guess it has to do with our email being already subscribed to the newsletter… i finally managed to get the plugin with an old code i had left over from my “old” SQ
maybe try to unregister from the newsletter then try again :wink:

I got help from the support. All fine now!:slightly_smiling_face:

1 Like

From my understanding the tube stage is free on regular sq and not sq+.

Tube Stage is free with registration across all the mixers it’s available for!

It would not register for my sq5+ i have no access to the key

For this kind of issue, please reach out to Support directly rather than asking through the forum - support@allen-heath.com

I wasnt really trying to ask from the forum. Its very confusing on the website product portal about the deal as the deep plugins are advertised but not the tube preamp plugin.
When I bought the new sq5+ mixer it didnt have a redeem card inside the box either like the original sq5 box did.
There are people saying its a europe deal while Americans get the deep plugin deal.

So do I actually get a tube preamp plugin free also?

Ahren Lanfor

FOH Sound
EMAIL: ahrenlanfor@gmail.com

But you do it. )

Here is the link from the graphic above again, for direct clicking:

https://www.allen-heath.com/product/tube-stage-preamp/

Regarding the rest of your post, you really should contact the support, as A&H advised, since the users in this forum are unlikely to be able to help you.

I did it once after someone told me about it.

The website link you provided shows only regular sq5 offer for free tube preamp..

The website link that SQuser shared shows the Tube Stage preamp that is free across Qu, SQ and SQ+
All the options are in the drop-down!

1 Like

It is not in the drop down menu for me at all. Ill screen shot it

Ahren Lanfor

FOH Sound
EMAIL: ahrenlanfor@gmail.com

The drop down in that link for the Free Preamp doesn’t actually show the Newer “+” ranges of Qu-5/6/7 or SQ5/6/7 though.
It only shows the original versions.
Might be worth updating the dropdown to include the Plus range to avoid confusion.

Ah!
Thanks, great catch. I was looking at the product dropdown and feeling very confused.
I’ll get that fixed.

1 Like

It is fixed!
Thanks for pointing this out, everyone.

1 Like

What did you have to do? I have the same problem. Didn’t get keys for my Tube Stage nor another FX that I purchased.

Well I have been trying for 2 weeks now to get mine for my SQ5+ and still nothing

I also purchased a quad harmonizer and have yet to get my add-

-on

Code.

Ted

Hi Ted,
Please email support@allen-heath.com and we’ll get you sorted out.
Don’t spend weeks trying, just ask for help!