I’m running an SQ7 into an AR2412 then to a AB16/8 and have lost connection to the rack units mid set today.
When running about 30 minutes into the set I lost connection to the racks but everything running local kept working. Went to check on the racks and I noticed that every time connection was lost the racks made a clicking noise as if it were turning back on. I don’t believe this is a power issue as all of the lights remain on the rack and I feel like the racks are disconnecting momentarily.
Another interesting thing is that when this happens the SQ4You App disconnects as well
Hi Joseph,
Please make sure you are running the latest firmware on your SQ.
If you are, please start a ticket at support.allen-heath.com for assistance with this.
Thanks
Alex
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