Tube Stage Preamp not available after Firmware update 1.3.2

SQ SQ Troubleshooting
1

Hello,

 apologies if you've covered this somewhere but I wasn't able to find it for searching, is there any particular trick to getting the Tube Stage Preamp back after updating the Firmware, or is this a possible bug?

It has vanished as an option from the processing screen, that box on the right is just blank now.

I’ve tried doing the firmware update a second time and entering the product key again, no dice - it tells me the key is already entered. In the add-ons screen there is a tick in the box next to the Tube Stage, I can now see the other available plug-ins listed (though I’ve yet to purchase any so none are ticked).

The mixer was not connected via USB while updating, I believe I followed all the instructions properly.

thanks

2

Go to the preamp page, and press the “Library” button. Is it available there?

3

Heh, yeah…I was very tired when I posted this. Hadn’t used the mixer in a while, briefly forgot how to. Had been used to it already being on the page from existing scenes.

Thanks!