As with other updates I followed the instructions to the letter. I used my QU formatted drive to put the firmware on, went to the utility page and began the procedure.
The pan lights starting doing their back and forth cylon thing… … and never stopped.
This happened to me at first on my QU24. I powered on the QU24 with the USB drive already plugged in and got the back and forth lights. I pulled the USB drive out and put it back in and off it went. The installation was successful.
I always remove the previous version of firmware from the thumb drive I use for this, and replace it with new.Also, I’ve always plugged it in with the mixer powered up, and with Utilities page open, and works fine. One time with a previous version, I DID have a problem with thumb drive, and had to re-format it with the Qu, then worked fine. Hope this helps.
I have a question. My church has a qu 24. I was trying to update the firmware but I keep getting cannot find update when USB is plugged in. It is formatted for use with the mixer and the file is in the root directory. (F:) for example. Does it needs to be in one of the qu folders? If not, I don’t understand why the mixer can’t find the file.