Updated to new firmware but now deep processing will not update

SQ SQ Troubleshooting
1

I updated to the latest firmware and it asked me to enter a key to update the deep processing, and it fails every time I try.

2

Did you upgrade your key on A&H website?

Alex

3

Hi Strat,

I replied on a previous thread, but please contact shop@allen-heath.com for help.

Thanks!

Alex

4

yes I did upgrade on A&H Website.