Using Mute Groups do not mute Monitors

Qu Qu Troubleshooting
1

If you use the MUTE button to mute an individual channel, that channel does mute from the FOH and Monitors.

But, if you assign that same channel to a Mute Group and then you mute the Mute-Group, that same channel only mutes in the FOH but not the monitors.

Please help!

thanks,

2

Assign the group or mix you want to mute also

Good luck !

Giga

3

Hmmmm, let me better clarify:

Any input channels assigned to an ME-1 are muted in the ME-1 when I mute the individual channels on the QU-32…That’s Good!! Yeah!

But, when I assign those same input channels to a MUTE GROUP, those channels only Mute in the FOH mix but not in the ME-1’s.

Please clarify with a step-by-step procedure as to how to fix this issue.

thanks,

4

Joel,

I just experienced this behavior this morning with the Qu32 I started mixing on. I am glad I am not the only one experiencing this behavior.

Thanks,
Ray

5

Don’t have desk with me, and don’t own a ME so couldn’t test this anyway.

However, take a look at p38 of the manual “Global Direct Output Settings”, which is where the signal to the ME comes from IIRC.

Looks as if among the options here, there’s a button for these to “Follow Mute”

Does this do what you want?

6

Hey Mark, Yes! “FOLLOW MUTE” is Green-ON.

For test purposes, I temporarily turned-off “Follow Mute”. Now, when I mute the individual channels, those channels do not mute in the ME-1’s…as expected.

So, this tells me that there is needs to a firmware update that needs to fix this issue.

7

I was back in front of the console today and “Follow Mute” is set on it as well. It is only on firmware version 1.90. I was going to update it but the iMac could not mount the usb drive. I am not expecting version 1.95 to fix it but I will keep my fingers crossed.

8

Updated the firmware this morning. Issue persists.