Welcome to Allen & Heath Forums! 👋

[ben.morgan]

This forum is a place for users to ask questions, find solutions, share knowledge, experience, advice and feedback.

Official support, information, and resources

Reference guides, User guides, technical documentation, firmware, drivers and associated apps/software can be found in the Resources section of our website

Many frequently asked questions and common setup queries are covered by articles in our Knowledgebase.

‘How To’ and ‘Tips’ style videos are available on our YouTube channel, grouped into playlists.

Live ‘Sessions’ on different topics also take place on Facebook, the recordings of which are available to re-watch at any time.

For direct support, please contact your dealer or local distributor in the first instance. You can also open a ticket with us through the support portal.

Etiquette and rules

Remember, everyone starts somewhere. Be considerate—this community exists to share knowledge. Whether you’re a seasoned engineer or a beginner, there will always be users with more or less expertise than you on different topics.

Avoid unhelpful comments like “Read the manual!” Instead, point users to the relevant sections of the manual if needed.

This forum is for discussing Allen & Heath products and general audio topics. Posts unrelated to these may be removed without warning.

Posts may also be removed (without warning) for:

• Personal attacks
• Offensive language
• Racism, sexism, or discriminatory comments
• Political content
• Spam/advertising/self-promotion
• Copyright violations or sharing sensitive information

Repeat violations will result in a ban.

How to get the most out of the Digital Community

To find previous posts, use the Search box or Google (e.g., search “site:forums.allen-heath.com softkeys” for SoftKeys-related posts).

Add to existing topics or create a new one. When starting a topic, use a descriptive title and include clear, detailed information to avoid users needing to ask for clarification.

Feature Suggestions

Use each product’s feature suggestion section to share ideas, including why you’re suggesting them and an example use case. Before posting, check if the idea already exists (using the search methods above) to vote for or refine it.

Suggestions help A&H understand community priorities. Not all ideas will be implemented, but we aim to address the most requested features.

All suggestions are reviewed by A&H staff, though they may not respond.

Official Interaction

A&H staff monitor the forum daily but won’t respond to every post.

We’ll reply when clarification is needed, a public answer is helpful, or an official response is required.

For specific setup queries, contact us via the support portal.