We’ve just released Custom Control V1.3 and AHM firmware and System Manager V1.3.
New in Custom Control V1.3
Control of multiple AHM / Avantis / dLive units from the same user interface
New widgets: date and time, horizontal faders and meters
Control of LED bars on CC-7 and CC-10 touch panels
New Resource Packs with custom images
TCP/UDP messages for control of third-party equipment
Also new are a number of styling and graphic handling improvements, including custom colour palettes, object grouping, options to lock aspect ratio / position / dimension of control widgets, transparency setting for images and much more.
And here’s a couple of compatibility notes you should be aware of:
AHM V1.3 will only connect to Custom Control app V1.3 or higher, due to security improvements. Custom Control V1.2.6 will NOT connect and display a username / password error.
For the multi-unit feature of Custom Control V1.3 to work, the firmware of the host unit must support multi-unit. For example, AHM V1.3 or higher. Current dLive / Avantis firmware cannot host a multi-unit config.
These are also detailed in the release notes for Custom Control and AHM.
Well done. While I’ve never thought about the fact that someone might need to control multiple devices from a Custom Control layout, it’s not hard to imagine a scenario where this would be helpful!
Am i imagining things - or does this software STILL NOT offer the basic ability to drop a rotary knob onto a layout and have it control preamp gain of a channel? Does it still not off the ability to have a button control phantom power on/off???
Am i imagining things – or does this software STILL NOT offer the basic ability to drop a rotary knob onto a layout and have it control preamp gain of a channel? Does it still not off the ability to have a button control phantom power on/off????????????????
While I don’t disagree that these items could be useful for many people, I will say that the Custom Control app is designed to be more of a basic control software for existing setups vs a mixing software that someone is using to set up and dial in the system. It’s not intended to be used as a Director alternative. Settings gains and phantom power really doesn’t fall into the “use case” that A&H has for this software and I can understand their decision to leave them out.
I’ll also say that if you are looking for more of a “mixing” application that allows for customization, you might want to look at the app “Mixing Station”. It provides complete control over the A&H system (including gains and phantom power settings) while allowing users to customize the layouts and layers in the GUI like Custom Control allows. Like Custom Control, it’s also available on many different platforms including Android, iOS, Windows, etc.
I’m not trying to take anything away from the Custom Control app. I appreciate the fact that Allen & Heath has created it and is continuing to develop it. But I also understand their intended use case and if you need functionality that is outside of their intended use case, sometimes the third party apps fit the need better than the A&H apps.
I disagree. The whole point of the AHM is for Allen and Heath to enter the “Installation” market.
Whether it be a small meeting room, or a large Ballroom - when you have an XLR connector on a wallplate at the front of the room - and you have the choice of connecting a podium mic, and hand held mic, maybe even a DI for a laptop’s audio to be connected - some sources will need phantom power and some will not. Even the most basic end user might need to know looking at the ipad interface whether phantom power is turned on or off. especially if they were to connect a 3.5m to XLR cable (which will literally fry the laptop being plugged in if phantom power is permanently turned on.
Some sources will need Mic level gain, some sources plugged in will need line level (no gain). the face that i can’t create a simple “mic/line” level gain toggle is alarming.
These are features which would take Allen and Heath "an afternoon’ to include in the software - they are also features which exist in all other DSP systems - whether it be Qsys, London Blu, Yamaha MTX, Biamp, Symantex etc etc
Why not include the features - and if some people (like yourself) who dont need the features just dont use it?
I’ve personally purchased over 15 AHMs (assuming these most basic features would exist), and now i’m waiting for them to appear while clients don’t have what they were promised (probably my fault for not doing my research before if purchased for the products) but seriously - name another DSP where these features don’t exist?
I am INCREDIBLY thankful that Grouping has been implemented! That alone will save me hours.
I was also initially excited that faders can now be horizontal, as a real need for me is to have a Pan control option that is NOT a tiny rotary knob when the musicians are trying to pan channels in their IEMs from their phone screens. I thought it might work to put in a horizontal fader so they could more easily see/grab the Pan control and simply slide it left or right to pan. However, it appears Faders can only be assigned to control Main or Send Level but not Pan. Maybe eventually a future Custom Control update could include, in the Resource Toolbox, either a new horizontal Slider control that can be assigned the same control options as a Rotary Knob, or add the option to choose a Control Type for the Fader control as Rotary Knobs have?
Apologies if there is already a way to do this horizontal pan-control slider thing in CC and I’m too thick to uncover it!
I joined the CustomControl 1.3 Zoom call yesterday that Allen & Heath hosted and was surprised at all of the changes. I had read the release notes, but clearly didn’t grasp all of the changes. There is a lot that has changed that goes well beyond multi-device support.
Since I updated to V1.3 (including the new CC app) It won’t startup automaticly in kiosk mode anymore…???
With both tablet and AHM32 on the previous software version everything was okay, tablet startup at kiosk mode automaticly!
The tablet is a ProDVX APPC 10DX (I asume that is the same as the CC-10).
I have a question about v1.3.1
I havent used it since v1.2.4 and now see nice new features. When i try to add a unit, without anything connected, the app keeps crashing for me on Windows 11?
Im also still seeing errors warning about images being to bi which is actually not the case. For Tablet images it show me a warning im exceeding 2048x1080. My images is 14401080p png?!
Still would love to see poper font handling, current sizing by width and height of field is tedious to adjust. Also an align tool will make wok so much easier
https://www.allen-heath.com/events/ under “Past Events”. There is a recent webinar that talks about CC 1.3. If you click on the “Previous USA Minisessions” link, you will find another one (part 1???).
Made some nice design for a local restaurant here on Curaçao. Never knew we could set custom images for the meters, thats so nice. I really dig the align menu and the color palette options
Hello. Apologies if I am posting in the wrong area. We recently purchase an AHM-32 and and am currently setting it up. Mixing Station does not support the AHM line yet. I am looking a way to tweak input gain on the fly from a mobile device. Does anyone have a recommended solution for this?
Also, is there any comprehensive documentation for the Custom Control Edit App anywhere? I have googled without luck. I am primarily wanting to add gain adjustability to the app for my own purposes. Looking to learn what the slider options do other than “Input”.
I used the Custom Control software to build a zone distribution app to run on a second CC-10 tablet. I created a specific user to use for the app. How do I associate the app with a user so that the AH-32 will download and run the app on the second CC-10. There is very little documentation on the A&H site and the Internet in general. Any assistance would be appreciated.
